These terms and conditions govern the provision and use of the Bizpal platform operated by Presentera UG (haftungsbeschränkt), Dorothea-Erxleben-Str. 3b, 23843 Bad Oldesloe, Germany ("Bizpal"). Deviating terms of the customer do not become part of the contract unless Bizpal expressly agrees to them in writing.
Bizpal provides a software-as-a-service platform that combines employee interviews, audits, financial analyses and benchmarks into one unified basis for decisions. The specific scope of functions results from the individual contractual agreement.
The contract is concluded upon confirmation of the offer or upon commencement of use of the platform. Depending on the agreement, use is based on a subscription or an individual offer.
The customer is responsible for informing the interviewed employees and, where required, obtaining their consent. For anonymous interviews, the link between interview and invitation is removed when the conversation ends.
Fees follow the applicable price list or the individual agreement. All prices are exclusive of statutory VAT. Subscriptions renew automatically for the respective term unless terminated with one month's notice to the end of the term.
Bizpal endeavours to keep the platform highly available. Planned maintenance is carried out outside business hours wherever possible. Claims for defects follow the statutory provisions.
Personal data is processed in accordance with our privacy policy. For customer data, we conclude a data processing agreement under Art. 28 GDPR on request. Details in the privacy policy.
Bizpal is fully liable for intent and gross negligence as well as for injury to life, body or health. In the case of simple negligence, Bizpal is liable only for breach of material contractual obligations and limited to foreseeable damage typical of the contract. Analytical results support decision-making and do not constitute legal, tax or investment advice.
German law applies. The place of jurisdiction is, as far as legally permissible, Bizpal's registered office. Amendments to these terms require text form.
Last updated: October 2026